Journal Article
Data deprivations, data gaps and digital divides
Lessons from the COVID-19 pandemic
This study draws lessons from the COVID-19 pandemic for the relationship between data-driven decision making and global development. The lessons are that:
(i) users should keep in mind the shifting value of data during a crisis, and the pitfalls its use can create;
(ii) predictions carry costs in terms of inertia, overreaction and herding behaviour;
(iii) data can be devalued by digital and data deluges;
(iv) lack of interoperability and difficulty reusing data will limit value from data;
(v) data deprivation, digital gaps and digital divides are not just a by-product of unequal global development, but will magnify the unequal impacts of a global crisis, and will be magnified in turn by global crises;
(vi) having more data and even better data analytical techniques, such as artificial intelligence, does not guarantee that development outcomes will improve;
(vii) decentralised data-gathering and use can help to build trust — particularly important for coordination of behaviour.