Journal Special Issue
Measuring quality of care
The United Nations sustainable development goal (SDG) 3 seeks “to ensure healthy lives and promote well-being for all and at all ages”. To build healthcare systems that were able to progress towards the millennium development goals, many countries...
Journal Article
Quality of care
Part of Journal Special Issue
Measuring quality of care
Blog
Building the learning agenda: Spotlight on the Global Learning Laboratory for Quality Universal Health Coverage
by
Nana Mensah Abrampah
June 2017
Improving the delivery of quality health services is messy! Vast amounts of knowledge and experience is being generated daily. We need to help capture...
Blog
Quality of routine labor and delivery care in Uttar Pradesh, India: Are private facilities better?
by
Sarah Hodin
June 2017
In India, the percentage of women who delivered in a health facility increased from roughly 35% in 2000 to 79% in 2014. Despite this progress, given...
Blog
Measuring outpatient safety at scale: infection prevention and control practices in Kenya
by
Guadalupe Bedoya, Jishnu Das
June 2017
Primum non nocere — first, do no harm. This most basic tenet of medical care is routinely violated in clinics and hospitals around the world today...
Working Paper
Quality of care
The quality of care provided by health systems contributes towards efforts to reach sustainable development goal 3 on health and wellbeing. There is growing evidence that the impact of health interventions is undermined by poor quality of care in...
Working Paper
Variation in quality of primary-care services in Kenya, Malawi, Namibia, Rwanda, Senegal, Uganda and the United Republic of Tanzania
Objective: To analyse factors affecting variations in the observed quality of antenatal and sick-child care in primary-care facilities in seven African countries. Methods: We pooled nationally representative data from service provision assessment...
Working Paper
Improving the quality of hospital care for children by supportive supervision
Objective: To determine whether periodic supportive supervision after a training course improved the quality of paediatric hospital care in Kyrgyzstan, where inappropriate care was common but in-hospital postnatal mortality was low. Methods: In a...
Working Paper
Developing global indicators for quality of maternal and newborn care
Objective: To assess the feasibility of applying the World Health Organization’s proposed 15 indicators of quality of care for maternal and newborn health at health-facility level in low- and middle-income settings. Methods: Six of the indicators are...
Working Paper
Changing the narratives for patient safety
Patient safety is a global public health issue, causing death and suffering in all types of patients and incurring costs in all countries. The global health community has made significant and sustained efforts to improve safety and quality of health...
Working Paper
Quality of routine essential care during childbirth
Objective: To evaluate the quality of essential care during normal labour and childbirth in maternity facilities in Uttar Pradesh, India. Methods: Between 26 May and 8 July 2015, we used clinical observations to assess care provision for 275 mother...
Journal Article
Improving health-care quality in resource-poor settings
Improvements in health-care quality can contribute to healthier populations. However, many global and national health strategies are not sufficiently considering the issues of measuring and improving health-care quality in lowresource settings. The...
Journal Article
Assessing the quality of primary care in Haiti
Objective To develop a composite measure of primary care quality and apply it to Haiti’s primary care system. Methods Using the Primary Health Care Performance Initiative’s framework, we defined four domains of primary care service delivery: (i)...
Journal Article
Evaluation of a social franchising and telemedicine programme and the care provided for childhood diarrhoea and pneumonia, Bihar, India
Objective To evaluate the impact on the quality of the care provided for childhood diarrhoea and pneumonia in Bihar, India, of a large-scale, social franchising and telemedicine programme – the World Health Partners’ Sky Program. Methods We...
Journal Article
Nurse-led HIV services and quality of care at health facilities in Kenya, 2014–2016
Objective To develop a novel measure to characterize human immunodeficiency virus (HIV) programme quality at health facilities in Kenya and explore its associations with patient- and facility-level characteristics. Methods We developed a composite...
Journal Article
Understanding and measuring quality of care
Existing definitions and measurement approaches of quality of health care often fail to address the complexities involved in understanding quality of care. It is perceptions of quality, rather than clinical indicators of quality, that drive service...
Journal Article
Implementation research to improve quality of maternal and newborn health care, Malawi
Objective To evaluate the impact of a performance-based financing scheme on maternal and neonatal health service quality in Malawi. Methods We conducted a non-randomized controlled before and after study to evaluate the effects of district- and...
Journal Article
Observations of infection prevention and control practices in primary health care, Kenya
Objective To assess compliance with infection prevention and control practices in primary health care in Kenya. Methods We used an observational, patient-tracking tool to assess compliance with infection prevention and control practices by 1680...
Journal Article
Improving water, sanitation and hygiene in health-care facilities, Liberia
Problem The lack of proper water and sanitation infrastructures and poor hygiene practices in health-care facilities reduces facilities’ preparedness and response to disease outbreaks and decreases the communities’ trust in the health services...
News
Call for Papers: Measuring quality-of-care in the context of sustainable development goal 3
The Bulletin of the World Health Organization will publish a theme issue on quality of-care in the era of SDGs. This theme issue will include original research articles on quality-of-care in low- and middle-income countries. The selection of this research will prioritize rigorous methods, generalizability across contexts, and salience of findings for policy. The deadline for submission is 31 May 2016.
Policy seminar
Policy Seminar - Launch of WHO Bulletin theme issue 'Measuring quality of care'
Wed, 14 June 2017
Salle A, World Health Organization,
20 Avenue Appia,
Geneva,
Switzerland
Past event